WHAT   WE   DO

Personalised Oak gifts. It's that simple. 
We engrave your oak items with a personal message, date or name making these gifts stand out. Ranging from kitchen item, chopping boards, toast racks, pizza boards to items around the home- post rack, memory boxes, and personalised plaques making your home stand out.
Our engravings are deep cut meaning that they will never fade or wash away like laser engraving.
All our products are made from pure solid oak, no other wood ( unless specified), and we are have such good prices in comparison to our competitors.

We engrave, cut, mill, v-carve, even 3D carve primarily from timber (hardwood and softwood) sustainable sourced from managed forests. Custom items made to order undergo communication via email found at the top of the page, this address will make direct contact to the right department to which an idea or vision can be discussed and put into design and proof plans can be sent to confirm the finish is what is needed along with all necessary lead times and quotations included.  To see off the cuff examples please visit the gallery via the gallery tab.

 

WHY  CHOOSE  US

Every company starts somewhere and honesty is the best policy which is why our ability to obtain great value materials which we use on a daily basis means that this is one cost we can control to keep goods/items reasonably priced. Our service is prompt pleasant and one to one, you will speak to someone who knows your enquiry if one is made prior so you wont be pushed pillar to post. Every order is important to us, be it big or small and appreciate if found you could have gone to that other business. We do think we are unique by what we can offer as the whole package and are awaiting your enquiries.
You will get quality goods at excellent prices.
By choosing us, you are helping an independent business to grow and succeed. So thank you.


After care
As with any wooden product, we do not advise submerging into water to clean. Wooden chopping boards are not dishwasher safe. This will affect the quality of your wood, and could cause bowing or misshaping to occur.

Also keep away from direct heat, radiators & cookers, etc, as thesis a natural product, intense heat changes can cause splitting, or cracks in the wood.
To keep your item looking new and fresh, we advise re applying a coat of food safe oil when item looks dry or when you wish.
If you would like to know about the finishing oil we use, please get in contact.

As oak is a natural product from time to time knots will appear in the wood, the knots do not effect the quality of the wood, neither do different colourations of wood, and therefore is not classed as a defect or faulty, returns will not be accepted because of this.

We use Times New Roman as our standard font, if you require a different or specific font please contact us before ordering so we can discus this with you.

DELIVERY

UK-  delivery to uk mainland is FREE. We aim to get your order with you in 14 working days.
During sales, promotions, bank holidays and our 12 weeks of Christmas offers can increase delivery time. Please allow up to 20 working days during these times. 

** Some items will take longer, bathing bridges, Circular boards and personalised benches can take up to 15 working days to make before dispatch. Any item that is made to order will take longer for delivery. All items with longer delivery time will be stated on listings. If you would like an accurate lead time on your items please email or call us.
We are asking really nicely, if you can leave an up to date phone number on your delivery details. For our larger items that sent via courier they require a phone number, so they can contact you if needs be for delivery. By leaving your number on the delivery details, you are giving us consent to leave it on the contact info on the courier website.

48 hour express delivery - from time to time we may offer this. It is not offered all the time. This can be offered when a customer places and has paid for their order in full before 5pm Monday - Friday. For example place an order on Monday before 5pm, your order will be delivered 2 days later on the Wednesday. Payments must be cleared before 5pm to count, so we suggest PayPal or other instant payments. 
We do not offer this service for delivery on weekends or bank holidays. Any European countries we currently deliver xempt from 48 hour delivery, although we can offer 48 hour dispatch for the same cost.

EU delivery is charged based on the weight of an item, if you are buying more than 2 items in one transaction, going to the same address please speak to us before purchasing to see if we can combine postage, and there will be a longer wait on the delivery 3-4 weeks.

Should you require your order sooner than 14 working days, please email or phone us to discuss this option at a premium charge.


Please note we advise paying through paypal as it is an instant transfer of monies. It means we will be able to process your order quicker, its also easier option for most, however i know this is not always possible for some. We do offer bank transfers, however your order will only be processed once money has cleared into our account, resulting in a delay before we start your order and you receiving it. If you have any questions you would like to have answered please email us.

During our busy periods, promotions or sales, there could be a high order of sales. We will try our hardest to keep within the 3 day processing/ making and dispatching of your order. However, this may not always be possible, and if it should exceed this time frame we will contact you with an expected delivery update. We will try our very hardest to keep a 10 working day turn around from the point of order to being delivered to your door.
Please allow up to 20 days delivery during busy periods and sales. During free postage periods (EU), your items will be sent via economy delivery. If you need your items quickly there is always the option to pay extra on delivery.
Orders placed by 3pm on weekdays, should be processed within 72 hours on a working day (excluding sales or expected busy times like Christmas etc).
If you need a quicker delivery than usual please email us before purchase and we can arrange a quicker delivery method (at additional cost to you) or we can give you an approximate lead time.


As with any competitions, promotions, or with our loyalty point scheme, we have the right to remove or stop any at our discretion, with out warning. 

Loyalty point reward scheme

We really value our new and returning customers.
So, as a thank you for shopping with us, we have now introduced a loyalty reward scheme.
Shopping with us pays!!
For every £1 you spend on our items, you will earn 1 loyalty point. Each point is worth 5p.
So if you were to buy a single side engraved board, at £74.99, you will earn £3.70 in loyalty points. You can either save these points, or you can spend them on your next purchase. Totally up to you.
Terms to LP
*- you must log in to an account using the same email address and use the same delivery address as your first purchase. Loyalty points can not be transferred from 1 account to another.
*- loyalty points are only valid on products bought, shipping cost is excluded.
*- Loyalty points are only added to your account once your purchase has been dispatched by us, one vision cnc.

*- Loyalty points expire 18 months from the date of purchase.


Should you need any more information, or would like to discuss a bespoke commission then please email us with your details and we will get back to you.


August 2018-  We have recently updated our name to Oak Gift on our social media page on Instagram, and facebook when they let us. We believe this is a more relevant name, and quite easy to remember. Our website address will still be onevisioncnc.co.uk for the time being. Once we are able we will have redirects to a new name website, but we will let you know in due course. All payment methods are still to one vision cnc and will show on your payment method as such. Should you want to know any more information please just ask.